SERVPRO of Farmington, Avon Employee Photos

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John Luciani

Mario Luciani has led SERVPRO Team Luciani as CEO for the last 17 years. Mario has worked to develop Team Luciani extensively, handpicking only the most dedicated and knowledgeable professionals in the business to join his team. When asked what he thinks is most important in running a business, Mario answered, “For me, helping my customers in their time of need is most important. I believe that my team goes above and beyond to ensure the customer is always taken care of. Dedication and respect for our customers is so important in this business.” #TEAMLUCIANI

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Brian Mazzone

Brian Mazzone is our Operations Manager here at SERVPRO Team Luciani. Brian has been with SERVPRO over 13 years and is IICRC certified in Water Damage Restoration, Applied Structural Drying, and Fire & Smoke Restoration. He’s also a Certified Asbestos Abatement Site Supervisor.  As Operations Manager, Brian handles a wide variety of tasks from production to estimating. Brian has an extensive background in the insurance industry and is well-versed in helping customers through the claims process. Brian is known for his team-player attitude and willingness to go above and beyond for our customers. #TEAMLUCIANI

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Gary Keene

Gary is our Reconstruction Production Manager and has been with SERVPRO Team Luciani for over 9 years. He oversees our construction team to ensure our construction projects move along smoothly. 

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Emily Griffin

Emily is our Office Manager, working to ensure our customer service teams provide excellent service to our customers. She also handles our Digital Marketing and social media presence. Her goal is to help ensure our clients and customers get the best service possible and showcase how SERVPRO #TEAMLUCIANI is truly always Here to Help!

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Mariah Miklus

Mariah is our Claims Team manager and has been with the company for over 4 years. She works to ensure a seamless estimating process, quickly resolve insurance claims, and builds relationships with the insurance companies that we work with.

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John Shimanski

John is our Director of Sales and Business Development at SERVPRO Team Luciani, overseeing our sales department and working to show local businesses and commercial properties how a relationship with SERVPRO Team Luciani can benefit them in the case of a disaster. John has many years of experience in sales, and has owned his own businesses and even taught as a professor at the University of Hartford. 

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Tony Maldonado

Tony is one of our Project Managers at SERVPRO Team Luciani, regarded as one of our mold experts. Tony has been with the company for almost 10 years and works hard to make the restoration process as simple as possible for our customers.

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Jose Rivera

Jose has been with Team Luciani for many years, and was promoted to Project Manager in 2021 after coming on as a Technician and then Crew Chief. With years of hands-on experience, Jose has all the training required to fully inspect your property and create a plan for restoration. 

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Cathy Finlayson

As a Commercial Sales Marketing Representative for SERVPRO of Meriden, Cathy Finlayson provides peace of mind to her clients. She is prepared with her team 24 hours a day, 7 days a week as an emergency response worker.  Cathy has been in the restoration business for over 20 years and is IICRC Certified in both fire & water damage restoration, mold remediation, and is and Advanced Systems Drying certification holder. #TEAMLUCIANI